Dear
Partners,
We are
pleased to inform you, that the issue has been resolved.
Please use
the regular e-mail contacts from now on.
Please apologize for any inconvenience caused.
Dear Partners,
We are currently experiencing Microsoft related IT problems that are preventing the entire Rail Cargo Group from receiving e-mails from external senders.
We are currently doing all we can to find the cause as quickly as possible and make sure the problem can be fixed as soon as possible. In the meantime, you can reach us by phone.
Temporarily you can use the following email contacts:
RCO import (rail arriving) traffic:
rcoagency.rct.bilk@railcargobilk.hu
(instead of the usual: rcoagency@railcargo.com)
Other services:
rendelkezes.rct.bilk@railcargobilk.hu
(instead of the usual: rendelkezes.rct.bilk@railcargo.com and info.rct.bilk@railcargo.com)
Depot administration:
depo.rct.bilk@railcargobilk.hu
(instead of the usual: szallitmanyozas.rct.bilk@railcargo.com and depo.rct.bilk@railcargo.com)
vamszemle.rct.bilk@railcargobilk.hu
(instead of the usual: zoltan.hajas@railcargo.com)
We apologize for the inconvenience and thank you for your understanding.
We will inform you as soon as the issue has been resolved.
Dear
Partners,
We would
kindly like to inform you, that the crane is operating, the failure has been
remedied, the service is ongoing.
At the same
time we would like to draw your attention, that the regular weekly maintenance
takes place in the usual Wednesday time interval, between 07:00 a.m. and 01:00
p.m.
Thank you for your kind patience and understanding. Please accept our apologies for the inconvenience caused.
Dear
Partners,
We would
like to inform you that from now all the containers positioned underneath the
crane track area are available.
Currently
the handling of the area is ensured by reachstackers, so the service time
occasionally may increase.
We make
every effort to provide continuous and smooth service.
Thank you for your kind patience and understanding.
Dear
Partners,
Hereby we
inform you, that unfortunately the malfunction of the crane has not been
eliminated yet.
Evacuation
of the units located underneath the crane track area is continuous. Please use
the following link to check the availability of the shipments you wish to pick
up.
http://contstatus.railcargobilk.hu
Thank you for your kind patience and understanding.
